BUSINESS TERMS AND CONDITIONS of the company Bushman s.r.o.

Operating from premises at: Benešovská 75, 257 22 Nespeky - Městečko, Czech Republic
Registered Office: Lazarská 5/1719, 11000 Prague, Czech Republic
Company No. (IČ): 25618601, entered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 55269, for the sale of goods to consumers through an online store located at the Internet address https://en.bushman.eu/

1. INTRODUCTORY PROVISIONS

1.1. These business conditions (hereinafter referred to as "The Business Terms and Conditions") of the commercial company Bushman s.r.o. (hereinafter referred to as "Bushman") established at: Benešovská 75, 257 22 Nespeky - Městečko, Czech Republic, identification number: 25618601, entered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 55269 binding to the same extent as the rights and obligations for its franchising partners declare as partners cooperating with Bushman as seller (hereinafter referred to as the "Seller") on the basis of the franchise agreement will, within the scope of its customary activities – the retail sale of "Bushman" clothing complying to the same extent as all the rights and obligations arising from the business conditions entered into by Bushman s.r.o. as the Seller as part of retail sales through its bricks-and-mortar stores and the Seller’s e-shop with the buyer and undertakes to comply with applicable laws to the best of its knowledge in all dealings with any buyer.

Bushman s.r.o. and his franchising partners govern the mutual rights and obligations of the parties arising in connection with or on the basis of the purchase contract (hereinafter referred to as the "purchase contract") concluded between the seller and any other natural person or legal entity (hereinafter referred to as the "Buyer") via the seller's online store. The internet shop is operated by the Seller at the internet address  https://en.bushman.eu/, via a web interface (hereinafter referred to as the "web interface of the shop").

1.2. The Business Terms and Conditions further regulate the rights and obligations of the contracting parties when using the seller's website located at  https://en.bushman.eu/ (hereinafter referred to as the "Website") when concluding so-called consumer contracts and the obligations arising from them in accordance with § 1810 of Act No. 89/2012 Coll., The Civil Code (hereinafter referred to as the “Civil Code”). The Business Terms and Conditions do not apply to cases where a person who intends to purchase goods from the Seller acts in the course of his business - these business cases are subject to the general legislation for purchase contracts.

1.3. Any provisions deviating from The Business Terms and Conditions can be agreed in a specific purchase contract. Deviating provisions in a purchase contract take precedence over the provisions of The Business Terms and Conditions.

1.4. The provisions of The Business Terms and Conditions are an integral part of any purchase contract. A purchase contract and The Business Terms and Conditions are drawn up in the English language. A purchase contract can be concluded in the English language.

1.5. The wording of The Business Terms and Conditions may be changed or supplemented by the Seller. This provision does not affect the rights and obligations arising during the period of validity of the previous version of The Business Terms and Conditions.

2. USER ACCOUNTS

2.1. Based on a Buyer's registration made on the website, a Buyer can access its user interface. From its user interface, the Buyer can order goods (hereinafter the "user account"). If the web interface of the store allows it, the buyer can also order goods without registration directly from the web interface of the store.

2.2. When registering on the website and when ordering goods, the Buyer is obliged to state all data correctly and truthfully. The Buyer is obliged to update the data specified in the user account in the event of any change. The data provided by the Buyer in the user account and when ordering goods are considered correct by the Seller.

2.3. Access to the user account is secured by a username and password. The Buyer is obliged to maintain the confidentiality of the information necessary to access his or her user account and to take caution regarding the storage of this information, noting that the Seller is not liable for any breach of these obligations by the Buyer.

2.4. The Buyer is not entitled to allow the use of his or her user account by third parties.

2.5. The Seller may cancel a user account, especially if the Buyer does not use his or her user account for more than 12 months, or if the Buyer violates his or her obligations under the purchase agreement (including The Business Terms and Conditions).

2.6. The Buyer acknowledges that a user account may not be available around the clock, especially with regard to the necessary maintenance of the hardware and software equipment of the Seller or the necessary maintenance of third party hardware and software.

3. CONCLUSION OF THE PURCHASE AGREEMENT

3.1. All the presentation of goods placed on the web interface of the store is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732, paragraph 2 of the Civil Code shall not apply.

3.2. The web interface of the store contains information about the goods, including the prices of individual items and the costs for returning the goods, if these goods cannot by their nature be returned by the usual postal route. The prices of goods are listed including value added tax and all related fees. The prices of goods remain valid for the time they are displayed on the web interface of the store. The prices of goods are not adjusted to the person of the buyer based on automated decision making. This provision does not limit the seller's ability to conclude a purchase contract under individually agreed conditions.

3.3. The web interface of the store also contains information on the costs associated with the packaging and delivery of the goods. The information on costs associated with the packaging and delivery of goods listed on the web interface of the store is valid only in cases where the goods are delivered within the territory of the following countries: Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Croatia, Ireland, Italy, Cyprus, Lichtenstein, Lithuania, Latvia, Luxembourg, Hungary, Malta, Germany, Netherlands, Norway, Poland, Portugal, Austria, Romania, Greece, Slovakia, Slovenia, Spain, Sweden, Switzerland, Great Britain. In the event that the seller offers free shipping, the buyer must pay the minimum total purchase price of the shipped goods in the amount specified on the store's web interface for the right to free shipping. In the event that the buyer partially withdraws from the purchase contract and the total purchase price of the goods for which the buyer did not withdraw from the contract does not reach the minimum amount required for the right to free transportation of the goods according to the previous sentence, the buyer's right to transport the goods free of charge expires and the buyer is obliged to pay the transport of the goods to the seller.

3.4. To order goods, the Buyer fills in the order form in the web interface of the store. The order form contains in particular information about: the ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the web interface of the store), the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods and information on possible discounts, information on the costs associated with the delivery of goods (hereinafter collectively referred to as the "Order"), identification of the seller.

3.5. Before sending the Order to the Seller, the Buyer is allowed to check and change the data that the Buyer has entered in the Order, even with regard to the Buyer's ability to detect and correct errors made when entering data into the Order. The Buyer sends the Order to the Seller by clicking on the "complete order" button. The data listed in the Order are thus deemed correct by the Seller. Immediately after receiving the Order, the Seller will confirm this receipt to the Buyer by e-mail to the Buyer's e-mail address specified in the user interface or in the Order (hereinafter referred to as the "Buyer's E-mail Address").

3.6. Depending on the nature of the Order (eg quantity of goods, purchase price, estimated shipping costs), the Seller is always entitled to ask the Buyer for additional confirmation of the Order (for example, in writing or by telephone).

3.7. The contractual relationship between the Seller and the Buyer arises from the delivery of the Order, which is sent by the Buyer to the Seller. If the Buyer places an order at a Bushman store operated by a franchisee, a contractual relationship arises between the Buyer and the franchisee as the Seller.

3.8. The Buyer acknowledges that the Seller is entitled to withdraw from the purchase contract if he receives an Order from the Buyer, who in any of the previous obligations with the Seller has breached any of its obligations in a material way.

3.9. The Buyer agrees to the use of distance communication means when concluding the purchase contract. The costs incurred by the Buyer in the use of such distance communication means in connection with the conclusion of the purchase contract (eg the costs of internet connection, the costs of telephone calls) shall be borne by the Buyer him or herself.

4. THE PRICE OF GOODS AND PAYMENT TERMS

4.1. For the price of the goods and any costs associated with the delivery of the goods under the purchase agreement, the Buyer may pay the Seller in the following ways:

- by cashless bank transfer
- via PayPal account of the Buyer
- or payment card through the secure payment gateway GO PAY to the account of Bushman, operator of the e-hop https://en.bushman.eu/;

4.2. Along with the purchase price, the Buyer is obliged to pay the Seller the costs associated with the packaging and delivery of the goods at the agreed amount, according to the Order. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.

4.3. In the case of non-cash payments, the Buyer is obliged to pay the purchase price of the goods together with the variable payment symbol. Further in the case of non-cash payments, the Buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller's account.

4.4. The Seller is entitled, especially in the event that the Buyer does not provide additional confirmation of the Order (Article 3.5.), to demand payment of the full purchase price before sending the goods to the Buyer.

4.5. Any discounts on the price of goods provided by the Seller to the Buyer cannot be combined or added together.

4.6. If this is customary in business relations or if so stipulated by generally binding legal regulations, the Seller shall issue a tax document - an invoice - to the Buyer regarding payments made on the basis of the purchase contract. The Seller is a payer of value added tax. Such tax document - the invoice - will be issued by the Seller to the Buyer after the payment of the price of the goods and will be sent to the Buyer by e-mail.

4.7. The prices of the e-shop are determined separately and do not have to copy the prices in the retail network.

5. WITHDRAWAL FROM A PURCHASE AGREEMENT

5.1. The Buyer acknowledges that according to the provisions of § 1837 of Act No. 89/2012 Coll., The Civil Code, he or she may not withdraw from the purchase contract in the cases listed here, especially in the case of delivery of goods that have been modified according to the Buyer's wishes for his or her person, furthermore, in the case of the delivery of perishable goods, as well as goods which have been irretrievably mixed with other goods after delivery, deliveries of goods in a closed package which the buyer has removed from the packaging and cannot be returned for hygienic reasons; in the case of deliveries of audio or video recordings, or computer programmes, if they have disturbed or damaged their original packaging; or in the case of the supply of newspapers, periodicals, or magazines.

5.2. If it is not a case referred to in Article 5.1., or another case where it is not possible to withdraw from the purchase contract, the Buyer has the right to withdraw from the purchase contract in accordance with the provisions of § 1829, paragraph 1 of the Civil Code, within fourteen (14) calendar days from receipt of goods. The period for withdrawal from the purchase contract is considered to be observed if the Buyer sends a notice to the Seller within the time that he is withdrawing from the contract. Withdrawal from the purchase contract may be sent by the Buyer to the address of the Seller's office or to the Seller's e-mail address (see Article 11.3.), on the form which is sent to the Buyer together with the goods.

5.3. In case of withdrawal from the purchase contract, the purchase contract is cancelled from the beginning. The buyer will send or hand over the goods back to the seller without undue delay, no later than fourteen (14) days after withdrawal from the contract, unless the seller has offered to collect the goods itself. The period according to the previous statement is preserved if the buyer sends the goods before it expires. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with returning the goods to the seller, even if the goods cannot be returned by the usual postal route due to their nature.

5.4. In the event of withdrawal from the purchase contract pursuant to Article 5.2 of the terms and conditions, the seller shall return the funds received from the buyer within fourteen (14) days of withdrawal from the purchase contract by the buyer, in the same manner as the seller received them from the buyer. The seller is also entitled to return the service provided by the buyer when the goods are returned by the buyer or in another way, if the buyer agrees and no additional costs are incurred by the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer until the seller receives the goods back or until the buyer proves to him that he has sent the goods back, whichever occurs first.

5.5. The seller is entitled to unilaterally offset the claim for payment of damage caused to the goods against the buyer's claim for a refund of the purchase price.

5.6. The exchange of goods for another size is possible within 14 days of delivery in the following manner: ‘If you want to change the size of the clothes you ordered, send the goods back to the address Bushman s.r.o. Benešovská 75, 257 22 Městečko - Nespeky, CZ, which will arrange forwarding to the address of Bushman s.r.o. for assessment. On the form that you had attached to the goods, please state the goods you want to exchange and also the new goods, respectively new size. We process exchanges no later than 14 days from their receipt. Exchange can be applied within 14 days of receipt of the goods of the original order (according to carrier's tracking system). The goods must be UNDAMAGED, UNWORN and complete.’ In this case, the Buyer pays the postage; the exchanged goods are sent by the Seller during the first exchange without postage, in subsequent exchanges the Buyer pays the postage according to the current price of carriage. Goods sent for exchange after this period will not be taken into account by the Seller and the goods will be sent back to the Buyer at his or her expense.

5.7. If a gift is provided to the Buyer together with the goods, the gift contract between the Seller and the Buyer is concluded with the certain and implied condition that if the Buyer withdraws from the purchase contract, even partially *, the gift contract for such a gift loses its effect and the Buyer is obliged to return the gift provided with the goods to the Seller.

5.8. If the Buyer purchases goods in a sale or as a special offer, eg 2 + 1 or with an additional discount, and then exercises the right to withdraw from the purchase contract, even in part, he or she acknowledges that the Seller is entitled to unilaterally reduce the Buyer's claim to that of the Seller.

5.9. Withdrawal from the contract by Bushman in the event of an error in the price of the goods:

Outside of the cases provided by law, Bushman is entitled to withdraw from the contract in the event of an obvious error in the price of the goods. In this case, it is possible to withdraw from the contract within 14 days from the day following the date of conclusion of the purchase contract between the Buyer and the Bushman company. Withdrawal means the cancellation of the order to the Buyer, or Bushman is obliged to make it clear to him in another way that he is withdrawing from the contract. If the Buyer has paid at least part of the purchase price of the goods, this amount will be transferred back to his bank account, no later than 14 days from the day following the date of withdrawal from the contract by Bushman.       

6. CARRIAGE AND DELIVERY OF GOODS

6.1. The method of delivery of goods is determined by the Buyer according to the order. If the method of delivery chosen by the Buyer is not possible, the Seller is entitled to deliver the goods to the Buyer by an alternative method, at a price corresponding to the costs associated with the delivery of goods as agreed by the Buyer in the Order, unless otherwise agreed.

6.2. If, according to the purchase contract, the Seller is obliged to deliver the goods to the place specified by the Buyer in the Order, where the Buyer is obliged to take over the goods upon delivery. If the Buyer does not take over the goods upon delivery, the Seller is entitled to demand a storage fee of 8 EUR and the Seller is also entitled to withdraw from the purchase contract.

6.3. In the event that for reasons on the part of the Buyer it is necessary to deliver the goods repeatedly, the Buyer is obliged to pay the costs associated with the repeated delivery of the goods.

6.4. Upon receipt of the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and in case of any defects to immediately notify the carrier. In the case of finding a violation of the packaging indicating unauthorized entry into the shipment, the Buyer does not have to take over the shipment from the carrier. By signing the delivery note, the Buyer confirms that the packaging of the consignment containing the goods has not been damaged.

6.5. Other rights and obligations of the parties in the carriage of goods may be governed by the special delivery conditions of the Seller, if issued by the Seller.

7. DEFECT LIABILITY, WARRANTY

7.1. The rights and obligations of the contracting parties regarding rights from defective performance are governed by the Complaints Regulations, which are part of these terms and conditions.

7.2. The buyer's rights regarding rights from defective performance, including the seller's warranty liability, are exercised by the buyer at the seller's address at its place of business: The Administratní areál Bushman, Benešovská 75, 257 22 Nespeky - Městečko.

7.3. If the buyer concluded a purchase contract at a Bushman store operated by a franchisee, the latter, in the position of seller, is obliged to accept the defective product from the buyer at the store, and is also obliged to accept the goods within the framework of a goods claim, including warranty liability.

8. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

8.1. The Buyer acquires ownership of the purchased goods by taking them over by delivery to the Buyer's address or taking them over at a store. Upon receipt of the goods, the risk of damage to the goods also passes to the Buyer.

8.2. The handling of buyers' complaints is ensured by the seller via electronic mail. Complaints can be sent to the seller's email address. The seller will send information about handling the buyer's complaint to the buyer's email address. Other rules for dealing with complaints are not set by the seller.

8.3. The Czech Trade Inspectorate, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID number: 000 20 869, internet address: https://adr.coi.cz/cs , is responsible for out-of-court settlements of consumer disputes arising from the purchase contract. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer from the purchase contract.

8.4. The buyer acknowledges that the software and other components making up the store's web interface (including photos of the offered goods) are protected by copyright. The buyer undertakes not to perform any activity that could allow him or third parties to interfere or use the software or other components making up the web interface of the store. All photos displayed in the online store are for illustrative purposes only. The colour of the photos and images may be slightly distorted, especially depending on the colour settings of the user's monitor.

8.5. The Buyer is not entitled to use any mechanisms, software or other procedures when using the web interface of the store which could have a negative effect on the operation of the web interface of the store. The web interface of the store can be used only to the extent that is not to the detriment of the rights of other customers of the Seller and which is in accordance with its purpose.

8.6. The buyer acknowledges that the Seller is not responsible for errors caused by third party interventions in the website or as a result of using the website contrary to its purpose.

9. PROTECTION OF PERSONAL DATA AND THE SENDING OF COMMERCIAL MESSAGES

9.1. Its information obligation towards the buyer in the sense of the Article 13 Regulation of the European Parliament and of the Council 2016/679 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (General Regulation on the Protection of Personal Data) (hereinafter referred to as the "GDPR regulation") related to the processing of the buyer's personal data for the purpose of fulfilling the purchase contract, for the purpose of negotiating the purchase contract and for the purpose of fulfilling the seller's public obligations is fulfilled by the seller by means of a special document.

10. THE SENDING OF COMMERCIAL MESSAGES AND STORING COOKIES

10.1. The buyer agrees, in accordance with the provisions of § 7 paragraph 2 of Act No. 480/2004 Coll., on certain services of the information society and on the amendment of certain laws (Act on Certain Services of the Information Society), as amended, to the sending of business communications by the seller to a buyer’s electronic address or to his or her’s phone number. The seller fulfils its information obligation towards the buyer in accordance with Article 13 of the GDPR regulation related to the processing of the buyer's personal data for the purpose of sending business communications through a special document.
10.2. The seller fulfils its legal obligations related to the possible storage of cookies on the buyer's device by means of a special document.

11. DELIVERY

11.1. It is to be delivered to the Buyer to the e-mail address specified in his or her user account.

12. COMPLAINTS RULES

12.1. This complaint regulation regulates the rights and obligations of the contracting parties regarding rights from defective performance and is governed by the relevant generally binding legal regulations (in particular the provisions of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174b of the Civil Code and Act No. 634/1992 Coll., on consumer protection, as amended).

HOW TO PROCEED WITH A CLAIM:

1. Fill out the complaint form (you will have received it in the package, or you can download it here: PDF complaint form)

In the complaint form, state:

• Specifications of the claimed product (code, name, color, size) - you can find this information on the receipt or on the invoice.
• Defect, or reason for complaint.
• Invoice number.
• Your address, account number and phone number.

The Buyer's right to make a claim of defective goods:

If a defect occurs in the purchased goods, the Buyer has the right to complain about this defect, namely to the Seller, which are the companies and individual: Bushman s.r.o., IČ: 25618601, at the address: Bushman s.r.o., Benešovská 75, 257 22 Nespeky - Městečko.

The buyer must make a complaint without undue delay after he could have discovered it during a timely inspection and with sufficient care by sending it to the address of the Internet store www.en.bushman.eu: Bushman s.r.o., Benešovská 75, 257 22 Nespeky - Městečko.

The claimed goods are submitted by the Buyer for a complaint properly cleaned so that their acceptance by the seller from the buyer is not hindered by the general principles of hygiene, together with proof of purchase from the Seller. It is advisable to send the goods in a package suitable for carriage, because the Seller is not liable for any mechanical damage before receiving the goods.

In particular, goods sold at a lower price cannot be claimed for a defect for which a lower price has already been agreed and for wear and tear of the goods caused by its normal use.

The Seller ensures the proper handling of complaints.

Complaints, including the elimination of defects, must be handled:

• without undue delay, no later than 30 days from the date of the complaint, with the day of the complaint being the day on which the Seller receives the claimed goods back together with a duly completed complaint form from the Buyer
• or in a longer period which the Seller has agreed with the Buyer in writing.

12.2. Product defect

Any defect of the goods cannot be considered if a change in the goods that occurred during the warranty period was due to improper use, incorrect intervention, if the Buyer caused the defect himself, or the defect was caused by an external event not caused by the Seller, especially if the cause of the defect:

• was an inappropriate combination of materials worn together that damaged the goods – so called ‘discolouring’
• mechanical damage to the goods - cutting, tearing, localised concentrated brushing or any interference with the goods in this manner
• damage to goods caused by chemicals
• by non-compliance with the care symbols on the inside label on the goods 

12.3. Deadline for making a complaint

The Buyer is entitled to exercise his or her rights in respect of a defect that occurs in the goods within 24 months of receipt from the Seller. The period for exercising rights from defects in the goods, or the warranty period, is stated in the description of each product. The purchase of goods is evidenced by the Buyer with a proof of purchase from the Seller, which also serves as a warranty card. The warranty period is not to be confused with the service life of the goods, ie the time for which the goods can withstand, due to their properties, given differences in the purpose and in the intensity of their use. If the defective goods are replaced with new ones, the period for making a complaint continues for the total of the 24 month period from the conclusion of the purchase contract.

12.4. Protocol for complaints about goods

The Seller will accept the goods, the subject for complaint, together with a duly completed complaint report, which is available for download on the website. Goods that will be delivered to the seller without a duly completed complaint report will be returned to the sender, as goods for which the reason for sending it to the seller is not clear.
reclamation form (pdf)

12.5. Complaint assessment

The Seller shall decide on the complaint without undue delay, but no later than within three working days, which does not include any time necessary for a professional assessment of the defect. The decision on whether the defect is remediable or irremediable belongs only to the Seller, as the manufacturer considering the complaints on these grounds:
- remediable defects - are those whose removal does not affect the appearance of the goods, its function and quality, and whose repair can be carried out within the time limit set for the settlement of the complaint, see. 1.
- irreparable defects - are those that prevent the goods from being used properly, or they cannot be completely removed.
After the decision on the complaint, the Seller will issue the Buyer by e-mail with a confirmation (complaint form) of when the complaint was filed, of what the content of the complaint consists, what method of handling the Buyer requires, and confirmation of the date and method of handling of the complaint, including confirmation of possible repairs and their duration, or the justification for rejecting the complaint.
After the complaint is settled, depending on the nature of the claimed defect, either the repaired goods are returned, or new goods are sent, or a part thereof, if the defect concerns only a part of the goods, or a reasonable discount is provided from the purchase price or the purchase price of the claimed goods is refunded.
In the event of a justified complaint, the buyer has the right to reimbursement of postage in the amount of the necessary costs for safe delivery (it is necessary to provide proof of this carriage). In the event of an unjustified complaint, the buyer is not entitled to reimbursement of its costs associated with the settlement of the complaint.

12.6. Complaint resolutions

a) Remediable defects see. 5a)
- are usually fixed free of charge by repair
- if this can be considered reasonable due to the nature of the defect and if the goods have not yet been used, the Buyer may request the delivery of new goods without defects; if it is not possible to deliver new goods without defects, the Buyer has the right to withdraw from the purchase contract - if the Buyer does not request the repair of the goods, the delivery of new goods without defects, nor does he or she withdraw from the purchase contract, he or she may request a reasonable discount.
b) irreparable defects see 5b)
- it is possible to request delivery of new goods without defects
- it is possible to withdraw from the purchase contract
- if the Buyer does not request the delivery of new goods without defects, nor does he or she withdraw from the purchase contract, he or she may request a reasonable discount.
c) remediable defects see 5a) recurring on goods even after two previous repairs or at least three simultaneously occurring remediable defects see 5a)
- it is possible to request delivery of new goods without defects
- it is possible to withdraw from the purchase contract
- if the Buyer does not request the delivery of new goods without defects, nor does he or she withdraw from the purchase contract, he or she may request a reasonable discount.
d) return of the claimed goods to the buyer in case of compliant rejection.
If any defects in the goods relate only to a part of the goods, the Buyer may request the replacement of only that part.
In the event of withdrawal from the purchase contract, the Seller returns to the buyer all money, including the costs incurred by the Buyer for the delivery of goods, but only in the amount corresponding to the cheapest method of delivery of the goods offered by the Seller.

12.7. Other provisions
Gifts that are provided completely free of charge cannot be subject to any rights arising from defective performance.
A consignment for which the reason for its dispatch to the Seller is not obvious will be returned to the consignor if the consignment contains the data necessary for its return.
These Complaints Rules apply only to consumer contracts and to obligations arising from them in the sense of the provisions of Section 1810 of the Civil Code. For non-consumer contracts, the general legal regulation applies when exercising the rights arising from defective performance. The Complaints Procedure information is freely available to the Buyer before purchasing the goods. Other rights of the Buyer, which are related to the purchase of an item, are not affected.

13. FINAL PROVISIONS

13.1. If the relationship related to the use of the website or the legal relationship established by the purchase contract contains an international (foreign) element, then the parties agree that that relationship is governed by Czech law. This does not affect the consumer's rights arising from generally binding legal regulations.

13.2. If any provision of The Business Terms and Conditions is or becomes invalid or ineffective, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions. Changes and additions to the purchase contract or these business conditions are required to be in written form.

13.3. Contact details of the Seller (the e-shop customer link is at www.en.bushman.eu )

Postal address:

Administrativní areál Bushman
Bushman s.r.o. / Bushman.cz
Benešovská 75,
257 22 Nespeky - Městečko

(Czech Republic)
 

Email address:

[email protected]

Phone:

+420 778 970 596

From:

The team at BUSHMAN.eu